On Demand

Our On Demand videos and webinars are available for you to watch at any time with the latest insights from around the industry.

September 30, 2021November 4, 2021

Why Hospitality Is Key to Rebuilding Passenger Confidence

On Demand, WTCE Virtual 2021

Produced in association with A panel debate moderated by Julie Baxter, Editor of Onboard Hospitality discussing how we can get hospitality back on board and bring back the joy of travel.  ... Read more

September 30, 2021October 29, 2021

A Career in Onboard Hospitality – Engaging and Inspiring Our Next Generation of Leaders

On Demand, WTCE Virtual 2021

How do we bring the onboard hospitality industry to the forefront as an exciting and enticing choice for those new to the industry or those about to ... Read more

September 30, 2021September 30, 2021

New Catering Concepts – watch the conference session

On Demand, WTCE Virtual 2021

Produced in association with The world of onboard catering and services has changed forever due to Covid19 and airlines and rail companies have been quick to adapt.  ... Read more

September 30, 2021September 30, 2021

Making inflight food appealing again: A sensory approach – watch the conference session

On Demand, WTCE Virtual 2021

Produced in association with A good meal can create confidence. Airline caterers need to rethink their onboard offering as passengers return to the skies. This chef session ... Read more

September 30, 2021October 1, 2021

The Future of Plant-Based

On Demand, WTCE Virtual 2021

Produced in association with Onboard Hospitality. Plant-based is flying high and changing the food map globally. This is not just a trend, it is a conscious change ... Read more

September 30, 2021September 28, 2021

Putting People at the Heart of Each Journey in the Digital Age

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand Digital interfacing has rapidly become the default way of doing business as we all seek to avoid touching communal surfaces and screens ... Read more

September 30, 2021September 28, 2021

New cabins, new routes – the show goes on

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand Despite the challenges of the past 18 months, aviation, rail and passenger experience leaders are continuing to innovate new cabin environments and ... Read more

September 30, 2021September 28, 2021

D is for dignity: democratising air travel for passengers with disabilities

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand Air travel confront passengers with a visible disability with a whole range of challenges. There is a much larger cohort with invisible ... Read more

September 30, 2021September 30, 2021

Innovative Materials and Methodologies Underpinning Recovery

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand The coronavirus pandemic has fast-tracked new thinking on materials and manufacturing techniques as well as the adoption of technologies and methodologies that ... Read more

September 30, 2021November 17, 2021

The Sense & Non-sense of Sustainable Food Packaging Onboard

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand In recent times food packaging has come under immense scrutiny … Sustainability is the biggest feature…however where lies the answer? The objective ... Read more

September 30, 2021September 28, 2021

Reducing the Cabin’s Environmental Footprint

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand Climate change is demanding disruptive thinking from the entire aviation industry and the cabin community has a vital role to play in ... Read more

September 30, 2021September 28, 2021

Strategies for a digital revolution in the cabin

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand Consumers increasingly expect to micromanage their lives and their travel – at a granular level through their personal devices. Yet the inflight ... Read more

September 30, 2021September 28, 2021

Passenger-engagement-as-a-service – the new revenue driver?

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand The entry point to convert passengers into customers has traditionally been in the lead-up to flying and when they are in the ... Read more

September 30, 2021September 28, 2021

Getting Ready for the Next Round of Disruptive Innovation

On Demand, WTCE Virtual 2021

Watch this PEC Session On-demand After more than a year of planning for accelerated adoption of new innovations and processes, there is more disruption to come. Airlines, ... Read more

September 30, 2021March 29, 2022

What Next for Onboard Sustainability Trends?

On Demand, WTCE Virtual 2021

Produced in association with As we recover from the pandemic, sustainability is moving up the agenda fast. Now is the time for airlines, suppliers and industry leaders ... Read more

September 30, 2021March 9, 2023

Food Allergies and Managing Wellness Onboard – watch the conference session

Comfort & Wellbeing, On Demand, WTCE Virtual 2021

Produced in association with Up to 20% of passengers now order some kind of dietary special meal. Giving passengers with allergies incorrect meals is dangerous and potentially ... Read more

July 15, 2021May 11, 2022

The Future of Sustainability with David Young, former Qantas

Industry Insights, On Demand

We caught up with David Young just before he left Qantas Airways. In his role there as Executive Manager Sustainability & Future Planet, he led the airline ... Read more

July 13, 2021July 13, 2021

Airline Catering Changes with Sunbul Dubuni, LSG Group

Food, Industry Insights, On Demand

We recently had the chance to interview Sunbul Dubuni, Director Customer Insight at LSG Group, about the changing face of airline catering, from reducing food waste to ... Read more

May 26, 2021June 4, 2021

Packaging Challenges Onboard with Ariane Van Mancius, Now New Next

Food, On Demand, Packaging, Trends & Insights

We recently sat down with Ariane Van Mancius, founder of boutique innovation company Now New Next, to discuss the airline catering industry, how the business model has ... Read more

May 11, 2021June 4, 2021

The Impact of Personalisation Onboard with Anne De Hauw

Industry Insights, On Demand

Anne De Hauw, Founder of In Air Travel Experience recently sat down with the WTCE team to talk about how the passenger experience is evolving – from ... Read more