As the airline industry responds to the need to find new revenue, it is about to be swept ahead in a tidal wave of digitalisation that is ... Read more
Anne De Hauw, Founder of In Air Travel Experience recently sat down with the WTCE team to talk about how the passenger experience is evolving – from ... Read more
The sustainability case for tackling food waste is increasingly hard to ignore. Unconsumed food, including losses at pre-consumer levels, is associated with 8-10% of greenhouse gas emissions ... Read more
Recently we had the chance to interview Dr Stathis Kefallonitis, Founder and President of Branding.Aero. Kefallonitisis is considered a world expert on passenger engagement strategies and a ... Read more
The passenger experience community was preoccupied with responses to digitalisation, personalisation and sustainability even before 2020. However, the events of the past year have pushed aside any ... Read more
The world of onboard catering and services has changed forever due to the COVID-19 pandemic. As airlines paused their food and beverage offerings, they quickly worked to ... Read more
