Meatless Meat: How the trend towards meat alternatives affects the passenger experience and what airlines are doing about it Panelists Matt Crane, Group, Head of Food Solutions, ... Read more
Polly Magraw, Event Director WTCE The COVID-19 pandemic has had profound impact on lives around the world. It has left many lasting legacies when it comes to ... Read more
As travel looks to rebound in 2022, it should be no surprise that airlines and their passenger experience partners are making new adjustments to meet changing consumer ... Read more
As we inch towards the post-Covid era, the current focus on hygiene, rigorous cleaning and mitigating risk of infection will have a lasting effect on how we ... Read more
As the airline industry responds to the need to find new revenue, it is about to be swept ahead in a tidal wave of digitalisation that is ... Read more
The sustainability case for tackling food waste is increasingly hard to ignore. Unconsumed food, including losses at pre-consumer levels, is associated with 8-10% of greenhouse gas emissions ... Read more
The passenger experience community was preoccupied with responses to digitalisation, personalisation and sustainability even before 2020. However, the events of the past year have pushed aside any ... Read more
The world of onboard catering and services has changed forever due to the COVID-19 pandemic. As airlines paused their food and beverage offerings, they quickly worked to ... Read more