Webinar: Responding to Disruption: Quick Fix or Profound Change?

Webinar: Responding to Disruption: Quick Fix or Profound Change?


Jennifer Coutts Clay

Jennifer Coutts Clay is the author of the e-book app JETLINER CABINS, which has been described as “The only comprehensive survey of the cabin environment from the 1970s to the present day” by Airliner World; and “A source reference for aviation industry professionals and enthusiasts alike” by Airports International.

She has held senior positions at British Airways and Pan Am, and has also consulted for both short- and long-haul airlines. Jennifer is a member of the Concorde Advisory Committee at the Intrepid Museum in New York; writes for Aircraft Interiors International magazine; and is a founding sponsor of the Crystal Cabin Awards.

Johannes Lampela
Director of Design, Los Angeles
Designworks (A BMW Group Company)

Johannes Lampela joined Designworks’ Los Angeles studio in 2005 as a designer, becoming Director of Design in 2015. He leads a multi-disciplinary team of designers and creative directors, and has led significant design projects with BMW Group brands, B/E Aerospace, Singapore Airlines, Alaska Airlines, Delta, EVA Air, Bay Area Rapid Transit and Hyperloop One.

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World Travel Catering & Onboard Services Expo (WTCE) is the leading global event for travel catering, onboard retail and passenger comfort. WTCE is renowned globally for providing a platform for innovative suppliers to showcase the latest products and services in passenger comfort, catering and travel retail to help create the ultimate passenger experience.

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