Trends & Insights

December 12, 2024

Delighting the Passenger: Rethinking Onboard Services for 2024 and Beyond

The airline industry is constantly adapting to the shifting behaviours and expectations of passengers. Discover opportunities to enhance onboard experiences. ... Read more

December 3, 2024December 3, 2024

Passenger Experience Trends: Choice on the Rise

Beverages, Industry Insights, Trends, Trends & Insights

Kelly Stevenson, Director JetVine, explores how airlines enhance customer experiences with diverse drinks, prioritizing choice, innovation, and destination-inspired offerings. ... Read more

October 11, 2024October 21, 2024

Future & The New Passenger

Industry Insights, Trends, Trends & Insights

As the travel industry enters a transformative era, evolving passenger expectations and emerging trends are redefining onboard services. Read more to find out. ... Read more

April 26, 2024April 26, 2024

Flightpath to Loyalty: How Catering to Allergies and Special Diets Can Win Over Passengers

Industry Insights, Trends, Trends & Insights

Securing a safe meal onboard shouldn’t really be a luxury—it should be your right, rather than a privilege. Free-from options aren’t merely preferences, they’re essential for those ... Read more

April 25, 2024

Spotlighting the Aviation Sustainability Forum: Unpacking Cabin Waste

Industry Insights, Industry reports, Sustainability

In the domain of sustainable aviation, the reduction of cabin waste will play a huge role in improving the industry’s overall environmental footprint. Airlines and caterers are ... Read more

April 23, 2024April 23, 2024

Sustainability Front & Centre With Matt Crane, Aviation Sustainability Forum

Sustainability, Trends & Insights

Matt Crane has over 20 years’ experience in food manufacturing, global product supply and aviation catering and is the founder of the Aviation Sustainability Forum (ASF). The ... Read more

April 12, 2024

Ones to Watch at WTCE 2024: Innovative Brands that are redefining Airline Beverage Offerings

Beverages, Industry Insights, Products, Trends

Where customer experience is concerned, every detail matters and enjoying a beverage at 30,000 feet can now be an adventure in taste and sustainability with hundreds of ... Read more

April 4, 2024April 2, 2024

Introducing the Aviation Sustainability Forum: Exploring the Cabin Waste Composition Programme

Cabin Catch Up, Forecasts, Industry Insights, Industry reports, Sustainability, Trends, Trends & Insights

Matt Crane is the founder of the Aviation Sustainability Forum and a Strategic Projects Lead at SATS, Asia’s largest aviation caterer and the world’s largest provider of ... Read more

March 27, 2024March 26, 2024

A Nudge Towards Including Nutritious Foods Onboard

Food, Products

WTCE Ambassador – Travel Nutrition, Melissa Adamski APD BSc MNDhttp://www.nuttedoutnutrition.com.au Melissa is a Dietitian and Nutritionist, specialising in the area of travel food, nutrition and diet. Melissa ... Read more

March 26, 2024March 22, 2024

Exploring complexities and innovation within airline special meals provision

Food, Industry Insights, Press Releases, Trends, Trends & Insights, WTCE Videos

Collaborating with Jane Hobson, managing editor at PAX International Magazine, World Travel Catering & Onboard Services Expo (WTCE) recently hosted a virtual industry roundtable, bringing together prominent ... Read more

March 13, 2024March 13, 2024

The Elephant in the Cabin: Tackling Buy-on-board in the Digital Age

Industry Insights, Trends & Insights

The burgeoning shift to in-seat ordering offers a potentially game-changing opportunity for low-cost and full-service carriers alike. Airlines will seek to extend their engagement with passengers with ... Read more

March 7, 2024March 6, 2024

Advancing Inclusivity in Air Travel: Exploring Innovative Solutions with Allergy-Friendly Features at WTCE 2024

Food, Products, Trends & Insights

Julianne Ponan, MBE and founder of allergen-free food brand Creative Nature, is a pioneer in the free-from-food world. Living with anaphylaxis and having multiple allergies to peanuts, ... Read more

March 6, 2024

Innovative Approaches to Embracing the Circular Economy Onboard

Sustainability, Trends & Insights

As the global focus on sustainability intensifies, airlines and rail operators face mounting pressure to address the travel industry’s significant carbon footprint. With consumers becoming increasingly informed ... Read more

February 28, 2024February 27, 2024

Sip-soaring high innovation in the global airline drinks industry

Beverages, Industry Insights, Trends & Insights

By Kelly J Stevenson, Director, JetVine Ltd In an f&b (food and beverage) world where the customer has more choices available to them, global aviation catering is ... Read more

February 20, 2024February 21, 2024

Between an apple and bag of crisps: The future of healthy food onboard

Food, Industry Insights, Trends & Insights

WTCE Ambassador – Travel Nutrition, Melissa AdamskiAPD BSc MNDhttp://www.nuttedoutnutrition.com.au Food is a pivotal part of travel. Personally, I’m excited when I get on a plane to see ... Read more

January 16, 2024February 27, 2024

How Airlines Can Make Travel Easier For Neurodivergent Passengers

Trends & Insights

Air travel can, at times, be challenging for everyone. But it presents unique barriers for neurodivergent passengers ranging from accessibility to comfort. Airlines must offer accessible facilities ... Read more

January 8, 2024January 8, 2024

Are airline celebrity chef partnerships worth the investment?

Trends & Insights

Offering unique culinary delights at 35,000ft can keep business and first-class passengers satisfied and impressed. Doing so in partnership with a celebrity chef can have potentially even ... Read more

December 21, 2023December 21, 2023

How to increase passenger satisfaction and revenue (economy class)?

Trends & Insights

As part of the airline industry’s current paradigm shift, onboard services are being defined by dynamic changes in passenger preferences in the aftermath of the global pandemic. ... Read more

December 14, 2023

How are airlines responding to evolving passenger food preferences?

Food, Industry Insights, Trends, Trends & Insights

Creating the optimum onboard passenger experience is a tricky landscape to navigate. However, executing this concept well could mean the difference between the route to success or ... Read more

December 11, 2023April 18, 2024

An Important Part of Airline Meals: Condiments and Sauces

Food, Products, Products in Focus

Welcome to our Products in Focus series. These articles will take a look at the latest and most exciting travel catering and onboard service products for airlines ... Read more